POSi Touch Uninstall Guide
Please carefully read all instructions to successfully complete the uninstall. Images have been provided to assist with completion.
Open command prompt by pressing the Windows Key and typing or press the Windows Key and R then type cmd.
Type the following commands into the cmd prompt box.
- sc delete “integrationservice” then press Enter.
- sc delete “loyaltree updater service” then press Enter.
Press CTRL ALT DELETE or Right Click on the menu bar to open Task Manager.
In the Task Manager find the Integrationservice, right click and Stop the service.
In the Task Manager find the loyaltree updater service, right click and Stop the service.
Navigate to c:\Program Files (x86)\LoyalTree and delete the folder. If the folder cannot be deleted then repeat step 4 and 5 as the services are most likely not stopped.
Open Positouch Back Office and go to Back Office Setup > Credit Card > CCSetup. Remove and replace the following information from the correct channel below.
- Remove 127.0.0.1 and Replace with 0.0.0.0
- Remove 24002 and Replace with 0.0.0.0
- Remove 24003 and Replace with 0.0.0.0
In Positouch Back Office go to Back Office Setup > Credit Card > Credit Card Types. Look for LoyalTree on the list and click the drop down arrow under the Payment Type. Then Select 0- Noneand click Save.
In Positouch Back Office, go to Payment then select Forms of Payment. Erase LoyalTree from the Payment Name and click Ok.
In Positouch Back Office, go to Backoffice Setup Menu > Hardware > Guest Check Headings > Headings 2. Click on one of the LoyalTree lines and click edit. Uncheck all boxes and remove the LoyalTree text then click Ok. Repeat for both lines.
In Positouch Back Office and click on Immediate System Change.