POSi Touch Uninstall Guide
Please carefully read all instructions to successfully complete the uninstall. Images have been provided to assist with completion.
Step 1:
Open command prompt by pressing the Windows Key and typing or press the Windows Key and R then type cmd.
Step 2:
Type the following commands into the cmd prompt box.
- sc delete “integrationservice” then press Enter.
- sc delete “loyaltree updater service” then press Enter.
Step 3:
Press CTRL ALT DELETE or Right Click on the menu bar to open Task Manager.
Step 4:
In the Task Manager find the Integrationservice, right click and Stop the service.
Step 5:
In the Task Manager find the loyaltree updater service, right click and Stop the service.
Step 6:
Navigate to c:\Program Files (x86)\LoyalTree and delete the folder. If the folder cannot be deleted then repeat step 4 and 5 as the services are most likely not stopped.
Step 7:
Open Positouch Back Office and go to Back Office Setup > Credit Card > CCSetup. Remove and replace the following information from the correct channel below.
- Remove 127.0.0.1 and Replace with 0.0.0.0
- Remove 24002 and Replace with 0.0.0.0
- Remove 24003 and Replace with 0.0.0.0
Step 8:
In Positouch Back Office go to Back Office Setup > Credit Card > Credit Card Types. Look for LoyalTree on the list and click the drop down arrow under the Payment Type. Then Select 0- Noneand click Save.
Step 9:
In Positouch Back Office, go to Payment then select Forms of Payment. Erase LoyalTree from the Payment Name and click Ok.
Step 10:
In Positouch Back Office, go to Backoffice Setup Menu > Hardware > Guest Check Headings > Headings 2. Click on one of the LoyalTree lines and click edit. Uncheck all boxes and remove the LoyalTree text then click Ok. Repeat for both lines.
Step 11:
In Positouch Back Office and click on Immediate System Change.
